Effective Date: Sep 27. 2024

1. Introduction

Welcome to ArchEd Studio. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and use our services, including our online courses, 3D printing materials, and Revit Family files. Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access the site.

2. Information We Collect

2.1 Personal Information

We may collect personal information that you voluntarily provide to us when you register for an account, subscribe to our services, make a purchase, or contact us for support. This information may include, but is not limited to:

  • Name
  • Email address
  • Phone number
  • Billing and shipping address
  • Payment information (e.g., credit card details)
  • Account login details (username and password)

2.2 Usage Data

We may also collect information automatically when you visit our website, such as:

  • IP address
  • Browser type and version
  • Device type
  • Operating system
  • Pages you view on our site
  • Time and date of your visit
  • Referral URLs (websites that referred you to our site)

3. How We Use Your Information

We use the information we collect in the following ways:

  • To provide and maintain our services: We use your personal information to create and manage your account, process your orders, and provide you with access to our courses and materials.
  • To improve our services: We analyze usage data to understand how our users interact with our site, helping us enhance and optimize our offerings.
  • To communicate with you: We may use your contact information to send you important updates, newsletters, marketing communications, and respond to your inquiries.
  • To process payments: We use your payment information to process transactions securely.
  • To enforce our terms and conditions: We may use your information to ensure compliance with our terms of service and other policies.

4. Data Sharing and Disclosure

We do not sell, trade, or rent your personal information to third parties. However, we may share your data with trusted third-party service providers who assist us in operating our website and conducting our business. These third parties may include:

  • Payment processors (e.g., Stripe, PayPal)
  • Hosting and cloud service providers
  • Email marketing services
  • Analytics providers (e.g., Google Analytics)
  • Customer support services

These third parties are contractually obligated to protect your information and use it only for the purposes we specify.

5. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to enhance your experience on our website. Cookies are small data files stored on your device that allow us to remember your preferences and track your interactions with our site. You can control your cookie preferences through your browser settings, but disabling cookies may affect the functionality of our site.

6. Data Security

We take the security of your personal information seriously. We implement industry-standard security measures, including encryption, secure servers, and firewalls, to protect your data from unauthorized access, alteration, disclosure, or destruction. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

7. User Rights and Choices

You have the following rights regarding your personal information:

  • Access: You can request a copy of the personal information we hold about you.
  • Correction: You can request that we correct any inaccuracies in your personal information.
  • Deletion: You can request that we delete your personal information, subject to certain legal exceptions.
  • Opt-out: You can opt-out of receiving marketing communications from us by following the unsubscribe instructions in our emails or contacting us directly.

To exercise any of these rights, please contact us at [Insert Contact Information].

8. Children’s Privacy

Our services are not intended for individuals under the age of 16. We do not knowingly collect personal information from children under 16. If we become aware that we have inadvertently collected such information, we will take steps to delete it.

9. International Data Transfers

If you are accessing our services from outside the United States, please be aware that your information may be transferred to and stored on servers in the United States. By using our services, you consent to the transfer of your data to the United States, which may have different data protection laws than your country of residence.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or for other operational, legal, or regulatory reasons. We will notify you of any significant changes by posting the new Privacy Policy on our website and updating the effective date. Your continued use of our services after any changes indicates your acceptance of the updated Privacy Policy.

11. Contact Information

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us at:

ArchEd Studio
Email: support@archedstudio.org
Address: 515 N State St, Chicago, IL 60654